Frequently Asked Questions

Where is your studio?

Our studio is located on the corner of Market Place in Warwick, Warwickshire, above Warwick News & Wine. Our front door is located between the newsagent and Hair in the Square barbers shop, access is granted via an intercom system.

When are you open?

We work on an appointment system between the hours of 9.30 am and 7.00 pm Monday to Friday and 09.30 am - 4.00 pm on Saturdays, but we can accommodate earlier or out of hours appointments. Please call or email to check our availability.

Will you visit people homes?

Yes, we often travel all over the country for weddings and aerial photography, but we happy to travel to locations and homes in the local area for family portraits or even passport photographs for customers with mobility problems.

Are pets allowed in your studio?

Yes, pet portrait photography is one of our services we can accommodate animals up to large dog size.

Is Squire & Squire Photography insured?

Yes, we hold a £1 Million Public Liability insurance policy as well as a professional indemnity policy. 

I have noticed your studio is upstairs, is there a place to leave my push chair or pram?

Yes, there is a space at the bottom of the stairs that is safe and secure for storing push chairs and prams.

I am interested in booking a family portrait do you use high pressure selling tactics?

We rely on the quality of our photographs only to secure sales. Once the portrait sitting has been completed a link will be emailed to you showing the finished photographs with watermarks. The customer is then allowed to view the photographs at their leisure ordering prints and products via our online order system or via the studio.

What does copy right free images mean?

When you purchase a copyright free image you have brought the rights to reproduce that image as many times as you like and for you to keep that image. However as photographer we always retain the right to retain these images as part of our porfolio.

How big is your studio, we have a large group of people to be photographed?

Our studio is ideal for groups of eight people or under, but we can do location shoots to accomodate larger groups. 

Do you accept debit or credit Cards? 

Yes we can accept payments via Mastercard, Visa, American Express, Maestro, V Pay and Visa Electron. 

What other methods of payment do you accept? 

We accept cheque, cash and bank transfers for individuals or for companies we can accept invoice settlements and credit terms of up to 30 days.

Is your company registered for Value Added Tax?

Yes all transactions include 20% VAT, if you require a VAT reciept please ask.

Do you offer discounts on your products and services?

Yes and no, we will offer discounts on bulk purchases of certain products, however we will not give discounts "just because you have asked". Prices for products and services are agreed in advance by booking an appointment.

Are you qualified to fly an Unmanned Aerial Vehicle (UAV)?

Yes I (Chris Squire) have been a quailified UAV pilot since 18th May 2011 my certificate number is: BNUC-S 0007-11-02-04

Do you have a valid Permission for Aerial work granted by the CAA (Civil Aviation Authority)?

Yes our permission is held by Dataq Technologies Ltd of which Squire & Squire Photography is a part.

 

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